Privacy Policy

Mautner Services, LLC, DBA The BioLongevity Institute, is referred to as “BLI”, “we”, or “us”.

This Privacy Policy outlines the types of data we collect, the methods of data collection, the sources from which we collect data, the purposes for which we use the data, the entities with whom we share the data, and your rights concerning our data handling processes.

Your Information: This policy pertains to your personal identifying information and protected health information, which you provide during your interactions with our clinics. Personal identifying information is data that can identify you as an individual, while protected health information refers to your personal data related to health.

Your Rights: You may request a paper copy of this policy at any time, regardless of your consent to receive it electronically. We will promptly comply with such requests. You have the option to specify your preferred methods of contact and information sharing. You are also entitled to lodge a complaint following the procedure detailed below.

Our Responsibilities: We are legally obligated to protect the privacy and security of your personal and health information. We will notify you promptly of any breach that may compromise your information’s privacy or security. We are committed to adhering to the privacy practices outlined in this notice, which we will provide to you.

Information Sharing Restrictions: Without your explicit consent or unless legally required, we do not disclose your personal or health information to any third party.

Access to Your Information: You have the right to access or request copies of your medical records and health information, which we will provide within 30 days of your request, possibly with a reasonable fee.

Restrictions and Corrections: You can request restrictions on certain uses or disclosures of your health information, although we are not obliged to agree unless legally required. You also have the right to request corrections to your health information if it is incorrect or incomplete.

Information Sharing Preferences: You can specify preferences for sharing your health information under certain circumstances, such as with family or in emergency situations. If unable to express your preferences, we may share your information if deemed in your best interest or to mitigate serious threats to health or safety.

Medical Power of Attorney: Individuals with medical power of attorney or legal guardianship can exercise rights and make decisions about your health information on your behalf, provided their authority is verified.

Preferred Contact Methods: You can specify how you wish to be contacted by us, including phone, email, or text messages, for care coordination or information about our services.

Use of Information: We use your information to facilitate your medical treatment, operate our business, communicate with you, and comply with legal obligations. We do not sell or indiscriminately share your information.

Complaint Process: If you believe your privacy rights have been violated, you can contact us or file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights. We do not retaliate against those who file complaints.

Policy Changes: We reserve the right to modify this Privacy Policy at any time, with changes applying to all information we hold. The latest version of the policy will be accessible on our website and in our office, with the last revision date clearly indicated.